Custom Deliveries

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See also: Collectables, Crystarium Deliveries and Studium Deliveries

Custom Delivery (map icon).png Custom Deliveries are NPCs that accept turn-ins of specific collectables Collectable and reward players with Gil gil, Experience EXP and Scrips.

Clients will come to trust you more and more as you complete deliveries and increase their satisfaction level. Upon reaching a new satisfaction level, you will have the opportunity to learn more about them and earn greater rewards from deliveries.

Custom Deliveries were first introduced with Zhloe Aliapoh in patch 3.55a. A new custom delivery NPC is usually added every major odd-numbered patch, making three new NPCs per expansion starting from Stormblood.

Requirements

Players can unlock Collectables as a system by completing the level 50 quest Feature QuestInscrutable Tastes. Players start the quest by talking to Morgayne in Foundation (X:10.1 Y:10.4). It requires the prior completion of the level 50 Heavensward MSQ Main Scenario QuestThe Better Half.

Additionally, further levels of the Scrip Exchange are unlocked in each expansion. Beginning with Stormblood's Feature QuestReach Long and Prosper, these quests are single conversations without Journal entries. Once an expansion's inventory is unlocked, it becomes available at all Scrip Exchange NPCs:

Quest Type Level Quest Giver Unlocks
Inscrutable Tastes Feature quest 50 Morgayne Collectables
Scrip Exchange
Collect fisher icon1.png  Collect
No Longer a Collectable Feature quest 56 Lydirlona Aetherial reduction icon1.png  Aetherial Reduction
Go West, Craftsman Feature quest 60 Lydirlona Collectable Appraiser (Idyllshire)
Scrip Exchange (Idyllshire)
Splendors Vendor (Idyllshire)
Reach Long and Prosper Feature quest 60 Galiena Collectable Appraiser (Rhalgr's Reach)
Scrip Exchange (Rhalgr's Reach)
Splendors Vendor (Rhalgr's Reach)
The Boutique Always Wins Feature quest 70 Mowen Collectable Appraiser (Eulmore)
Scrip Exchange (Eulmore)
Splendors Vendor (Eulmore)
Expanding House of Splendors Feature quest 80 Ofpilona Collectable Appraiser (Radz-at-Han)
Scrip Exchange (Radz-at-Han)
Splendors Vendor (Radz-at-Han)
Dawn of a New Deal Feature quest 90 Rhodina Collectable Appraiser (Solution Nine)
Scrip Exchange (Solution Nine)
Splendors Vendor (Solution Nine)

Custom Deliveries clients require that you first unlock an expansion's inventory with one of the above quests, but they are optional for unlocking later expansion's Scrip Exchange NPCs.

Quest Type Level Quest Giver Unlocks
Arms Wide Open Feature quest 60 Geimlona Custom Deliveries (Zhloe Aliapoh)
None Forgotten, None Forsaken Feature quest 60 Galiena Custom Deliveries (M'naago)
The Seaweed Is Always Greener Feature quest 62 Kojin Hireling Custom Deliveries (Kurenai)
Between a Rock and the Hard Place Feature quest 66 Geimlona Custom Deliveries (Adkiragh)
Oh, Beehive Yourself Feature quest 70 Kai-Shirr Custom Deliveries (Kai-Shirr)
O Crafter, My Crafter Feature quest 70 Ehll Tou Custom Deliveries (Ehll Tou)
You Can Count on It Feature quest 70 Francel Custom Deliveries (Count Charlemend de Durendaire)
Of Mothers and Merchants Feature quest 80 Meryld Custom Deliveries (Ameliance Leveilleur)
That's So Anden Feature quest 80 Supplicant Sheep Custom Deliveries (Anden)
A Request of One's Own Feature quest 80 Theopauldin Custom Deliveries (Margrat)

Undertaking Custom Deliveries

A detailed explanation of how collectables work in general (with images), can be found at Collectables.

Confirming items sought for delivery

Custom deliveries1.png

Speak with clients seeking custom deliveries to confirm which items they require that week.

  • Each player is limited to a total of twelve deliveries per week, and no more than six deliveries per NPC per week. Eligibility for deliveries will be reset every Tuesday at 12:00 a.m. (PST).

The location of NPCs accepting custom deliveries can also be confirmed on the map and mini-map.

Custom deliveries2.png

Preparing items for delivery

Custom deliveries3.png

The items sought by clients fall into three categories: crafted items, botanist and miner gathered items, and fish. Players may progress custom deliveries by turning in any of these item types and can also "mix-and-match".

Crafted Items

Recipes for items needed for Custom Deliveries can be viewed in the "Custom Deliveries" category in the Crafting Log. Each client NPC has five of these items subject to requests for delivery. The materials required to craft the items can be purchased from a vendor located nearby the client NPC.

  • Recipes can be confirmed while viewing the Custom Deliveries list by selecting the requested item and accessing the subcommand menu.

Gathered Items

Each client has five types of gathered items subject to requests for delivery. These can be viewed in the Gathering Log.

  • The location of these items can be confirmed while viewing the Custom Deliveries list by selecting the requested item and accessing the subcommand menu.

Fish

Each client has five types of fish subject to requests for delivery. These can be viewed in the Fishing Log. These items must be caught with Collect fisher icon1.png  Collect active or they cannot be turned in.

  • The locations of these fish can be confirmed while viewing the Custom Deliveries list by selecting the requested item and viewing its item description.

Completing deliveries

Upon delivering the items requested, you will receive a reward of gil, as well as white (and purple when level 90) crafters' or gatherers' scrips. To deliver items you need Disciple of the Hand or Land level 55+. The client's satisfaction level will also increase. Items with a higher collectability will earn greater rewards gil and scrip rewards (the satisfaction gain is fixed, as long as the item meets the minimum collectability requirement).

Custom deliveries4.png

Raising satisfaction levels

With each successful delivery, clients will come to trust you more, leading to assignments of greater importance. Satisfaction levels are displayed as a gauge atop the Custom Deliveries list. When the gauge is filled to the maximum, the client's satisfaction level will increase. Players will receive rewards upon increasing in satisfaction level, and have the opportunity to learn more about their clients. Upon reaching the next rank, the "story" for that Custom Delivery NPC is advanced, with a cutscene and potentially a quest serving to further that story before the next rank's deliveries are unlocked.

All Custom Delivery NPCs use the same satisfaction scaling, with it taking 3 deliveries to reach rank 2, and 6 deliveries each to reach ranks 3 through 5. As such, each Custom Delivery NPC requires a minimum of 4 weeks to reach Level 5 satisfaction, due to the limit of 6 deliveries per NPC per week. Note that the shared 12 deliveries per week cap amongst all Custom Deliveries means one cannot simultaneously rank up with all of the available NPCs. At most, one can rank up with two NPCs simultaneously without increasing the time to reach rank 5 with each.

Custom deliveries5.png

List of NPCs

For more details about each NPC's custom deliveries, see their individual pages.

Name Level NPC Location Unlock Quest Prerequisite(s) Glamour-able* Patch
Zhloe Aliapoh CD.png

Zhloe Aliapoh

55 Idyllshire (X:4.6, Y:6.7) Feature QuestArms Wide Open
Idyllshire (X:5.8, Y:7.0)
Feature QuestGo West, Craftsman (and the main scenario quest Main Scenario QuestA Great New Nation for access to Idyllshire). Yes 3.55a
M'naago CD.png

M'naago

60 Rhalgr's Reach (X:14.6, Y:9.4) Feature QuestNone Forgotten, None Forsaken
Rhalgr's Reach (X:9.8, Y:12.5)
Feature QuestReach Long and Prosper and the main scenario quest Main Scenario QuestReturn of the Bull
NOTE: The quest icon will not appear over Galiena's head unless you are actively playing a DoH/DoL class.
No 4.1
Kurenai CD.png

Kurenai

62 The Ruby Sea (X:28.3, Y:15.3, Z:-1.2) Feature QuestThe Seaweed Is Always Greener
Kugane (X:10.1, Y: 9.9)
Complete Feature QuestNone Forgotten, None Forsaken to unlock M'naago's custom deliveries (see above for requirements)

Complete Kurenai's quest line, consisting of:

Yes 4.3
Adkiragh CD.png

Adkiragh

66 Idyllshire (X:4.8, Y:6.6) Feature QuestBetween a Rock and the Hard Place
Idyllshire (X:5.8, Y:7.0)
The main scenario quest Main Scenario QuestStormblood, side quests Feature QuestArms Wide Open (Zhloe's deliveries), and Feature QuestPurbol Rain Yes 4.5
Kai-Shirr CD.png

Kai-Shirr

70 Eulmore, The Canopy (X:12.2, Y:9.9) Feature QuestOh, Beehive Yourself
Eulmore (X:11.7, Y:11.7)
The main scenario quest Main Scenario QuestMoving Forward and unlock Shadowbringers collectibles via Feature QuestThe Boutique Always Wins. Yes 5.1
Ehll Tou CD.png

Ehll Tou

70 The Firmament (X:13.5, Y:11.2) Feature QuestO Crafter, My Crafter
The Firmament (X:14.2, Y:12.7)
The main scenario quest Main Scenario QuestLitany of Peace and the side quest Feature QuestGo West, Craftsman.

The Firmament unlocked through Feature QuestTowards the Firmament.
Ishgardian Restoration Main Quests beginning with Feature QuestA Home in the Firmament and ending with Feature QuestTo Thaw a Frozen Heart.
After completing the above quests, obtain and complete the side quests from Ehll Tou, Feature QuestIf Songs Had Wings and Feature QuestO Crafter, My Crafter.

No 5.3
Charlemend CD.png

Charlemend

70 The Firmament (X:8.9, Y:8.5) Feature QuestYou Can Count on It
The Firmament (X:8.9, Y:8.4)
The quests Feature QuestSmiles Cross the Sky, Feature QuestThe Brume Lifts, and Feature QuestGo West, Craftsman. Yes 5.5
Ameliance CD.png

Ameliance

80 Old Sharlayan (X:15.6, Y:7.2) Feature QuestOf Mothers and Merchants
Old Sharlayan (X:12.6, Y:9.7)
The main scenario quest Main Scenario QuestEndwalker and the side quest Feature QuestGo West, Craftsman. Yes 6.15
Anden CD.png

Anden

80 Il Mheg (X:17, Y:34) Feature QuestThat's So Anden
The Crystarium (X:9.3, Y:11.3)
The main scenario quest Main Scenario QuestEndwalker and the side quest Feature QuestGo West, Craftsman. Yes 6.3
Margrat CD.png

Margrat

80 Labyrinthos (X:20.4, Y:20.1) Feature QuestA Request of One's Own
Old Sharlayan (X:13.8, Y:15.0)
The main scenario quest Main Scenario QuestGoing Haam and the side quest Feature QuestGo West, Craftsman. Yes 6.5

*Upon reaching maximum satisfaction level (5) with most Custom Delivery NPCs, the player will be able to apply glamour to them. The player must have glamours unlocked to acquire this ability. Glamour prism icon1.png  Glamour Prisms are required as catalysts for the glamouring process. Items used to cast glamours will be bound to you, and can no longer be traded or sold on the market. Items you wish to glamour must be in your inventory, not your dresser.

Achievements

Main article: Collectables Achievements

Custom Deliveries are associated with several achievements.